Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo wireless cameras are offline now for two days

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Twcrofts01
Follower
Follower

My Arlo wireless cameras are offline now for two days. I'm see MULTIPLE complaints on this same issue! Tell me how I can fix this!!!
AND BEFORE YOU ASK, Yes I replaced batterys, Yes there is nothing wrong with me internet, No the distance between my cameras and base station are Not and issue. They worked fine for two months, how would the distance matter. No the distance between router and base station is Not an issue. Yes I reset the camera And the base station multiple times!!!

Tell me how to get this fixed. I do not need to be doing this for security cameras!

2 REPLIES 2
TomMac
Guru Guru
Guru

I think you should call Netgear Support and see if they can help.

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

Twocrofts01,

 

If the signal is weak or there is interference, this could have caused the cameras to drop offline. Consider a base station reboot (using the on-off button). Allow the base station to come back online and try again.

 

Have you tried resyncing the cameras?

 

JamesC