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Arlo sync after power failure

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A1tony
Aspirant
Aspirant
Unless someone has a different opinion, my Arlo system is being sold.

After 2 small fuse trips at my house, Arlo lost power. No matter how it’s rebooted, it won’t sync to my cameras.

Reading other threads it seems this is a known issue. If it is, how am I supposed to reset and re-sync Arlo?

I cannot believe the system won’t reboot and connect to all the cameras automatically once power is restored??? If this is the case, it’s a critical failure to do what I want it to, I’m getting. another system....

Tell me there’s a solution without an APC because I’m not buying one!

Thx
3 REPLIES 3
JamesC
Community Manager
Community Manager

A1tony,

 

Are the batteries in your cameras depleted? If you have manually rebooted your base station and the cameras still appear offline, it could be due to depleted batteries. What is the LED behavior on the cameras?

 

JamesC

wgray
Aspirant
Aspirant

I had a power failure. After power was restored all 4 camers show off line?

A1tony
Aspirant
Aspirant
The batteries were fully charged. I ended up deleting the base station, re-installing it and the flipping the lids open on the cameras and closing them. They then re-synced with a button press on the cam and base and powered up. Fine if you are here but useless if I’m not at home...