Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Pro cameras failing to pick up motion

Reply
Discussion stats
  • 1 Reply
  • ‎2018-08-08 03:26 AM
  • 3327 Views
  • 0 Likes
  • 2 In Conversation
RegH
Follower
Follower
‎2018-08-08 03:26 AM

I have 8 cameras, 5 Arlo pro and 3 arlo pro 2 They constantly fail to pick up people moving about. Basically I think netgear should refund everyone’s money

Labels:
0 Likes
Reply
Message 1 of 2
3,327
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2018-08-08 03:43 PM

RegH,

 

This could be an issue with the sensitivity level or placement of your cameras. Try increasing your camera sensitivity within the rules and take a look at this article for placement tips on best performance: 

How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?

 

JamesC

0 Likes
Reply
Message 2 of 2
3,281
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-08-08 03:26 AM
  • 3328 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.