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Wired doorbell doesn't register press anymore

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profdavidoff
Aspirant
Aspirant

since a week or so the doorbell isn't registering any pres on the doorbell anymore.

 

Scenario: I press the doorbell expect a gong and a call on my phone.

Actual behaviour: no feedback around the press (the red circled dots), no phone call, no Ding/Dong.

Connection with doorbel is good and tested, I do receive push notification. The Gong is online

 

Anyone else experiences this issue?

Wired video doorbell, Firmware: 1.2. 

 

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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