Arlo|Smart Home Security|Wireless HD Security Cameras
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Trying to cancel subscription

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Bkinbflo
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Follower
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I have been trying for over THREE months to cancel my subscription from Arlo. I am still being charged monthly. I was promised a refund and I am still getting the run around. Broken promises and the doorbell doesn’t work!  I have spent hours on the phone with technical with no success. I was told to just take it out & throw away.  But I have not gotten ANY refund yet. It’s been almost a month!  I was told I could get a refund if I was t satisfied. I am NOT satisfied at all. When will I get my refund 
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JamesC
Community Manager
Community Manager

Bkinbflo,

 

Log in to your Arlo account from a PC and navigate to Settings > Subscription > Arlo Secure > Cancel subscription.

 

https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan

 

JamesC

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