Arlo door bell has a grey screen.

[Claymoss]

I am on my 2nd Arlo wire free door bell. Whenever someone is at my door and presses the doorbell I get a phone call on all iOS devices. Whenever I answer the doorbell call I get a grey screen. I can use the message button, mute, and hand up, but I never get a video display of who is there. I seen a community chat back In 2021 with these same issues. They updated the firmware and it resolved the issue. I have answered the call on the same wifi, a different wifi, and cellular with no luck. Is anyone else experiencing this on iOS devices? 

[Claymoss]

I have been told they would be putting out a firmware update to fix the issue… told me they would let me know what that is ready. 

[Detop]

Experiencing the same issues. Worked fine before.

Tried all steps mentioned in earlier threads.