Arlo|Smart Home Security|Wireless HD Security Cameras
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No video on app

No video on app

Asked by Novice on ‎2020-12-17 09:31 AM
Why can’t I see who I am speaking to when somebody rings my doorbell and I answer it on the app? It just shows a grey screen.
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Sarath_Inampudi
Arlo Employee
‎2020-12-17 11:06 AM

Hi. Sorry to hear that. Could you please provide more details? Do you experience this all the time? Is your doorbell at the extreme fringes of your home WiFi router coverage? Our Support Team is on standby to help resolve your individual scenario and get you the best experience possible!

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