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Arlo Community

Live view stopped working in Apple HomeKit iPad & iPhone

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  • ‎2022-01-09 08:21 PM
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jdpohl
Follower
Follower
‎2022-01-09 08:21 PM

Live view stopped working in Apple HomeKit for 4 Ultra cameras & 2 Wired doorbells on iPhone 13 & iPad Pro. Live view works in Arlo app & in Apple TV+. Base station is VMB5000r5. ALL firmware & OS are at current versions. Saw Arlo Community references to “token refresh”. How do I request ?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-01-11 11:29 AM

I have reset your HomeKit token, go ahead and reboot your base station and add your base back to HomeKit. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-01-11 11:29 AM

I have reset your HomeKit token, go ahead and reboot your base station and add your base back to HomeKit. 

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