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Battery going dead plugged in

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95wagon
Tutor
Tutor
Hello, of my 4 cameras

One is battery only , is at 80% after 5 days
One is connected to a power source 6 hours a day , is at 100%
One , connected to power 24-7 is at 100%
Last one is plugged in 24-7 was at 100% last night, now at 54%
It shows that it is charging but the charge state dropping.
Tried swapping the wall adapters, the same camera , goes dead.
Tried swaping batterys, same camera goes dead.

All the cameras see about the same amount of action.

Could it be the charge cable even though the status says it is charging?

This are less that a week old.
Thanks
5 REPLIES 5
n1976jmk
Virtuoso
Virtuoso

Hi 95wagon.

 

One of my Ultra cameras plugged into AC power 24/7 always shows 85% battery but never gives me any issues I notice.

 

Just curious, the power cords you are using for the cameras came from Arlo manufacturer?

 

thanks,

TomMac
Guru Guru
Guru

As a side note... usu the battery being charged internally will only see 80% +... this is to prevent the battery from overcharge if left on ac.  ( but they usu read 100% , so it's an odd thing, maybe sw issue )

Only if the battery is charged in the external charger does it see a true 100%.

 

Also as mentioned, it needs the original charger for functioning.

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Bluestreak20
Apprentice
Apprentice
Mine is behaving exactly the same way n1976jmk is.
95wagon
Tutor
Tutor
Yes, 3rd party cables.
Am looking into something different.
Hope that is the issue

Charge state.
My two pro 2s plugged in with arlo supplied chargers and cables sit at 100%

I moved some chargers around last night.
The two " troublesome" ultras are currently at 100 % and 97%.
Thanks for your inputs.
I will report back if I have any more info and if different chargers, cables solve anything.
95wagon
Tutor
Tutor

A follow up. 

 

While I think it was the cables, not the actual chargers, I changed both. 

Outdoor rated name brand Arlos are out of stock in my area. 

 

I purchased  and couple of Wasserstein   brand   and so far so good 

 

The ones that cost about half  and caused grief were

" Elecguru 20ft/6m Magnetic Fast
Charging Cable and Adapter for Arlo
Ultra 4K"

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