This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
About one hour ago I purchased the Arlo Smart Premier subscription, mainly to get the following:
- Enhanced notifications that tell you what Arlo sees and hears, right from your smart phone lock screen.
- Filter unwanted notifications with person detection
The notifications I receive on my iPhone 7 plus (iOS version 11.4, Arlo app version 2.5.3) is exactly the same as I received before, there's nothing "enhanced" about them other than the extra cost and I have no option what so ever to filter unwanted notifications with person detection.
So, $10 down the drain!
I would really like to evaluate this but paying another $10 for no new features is not something I would like to do.
Hence my recommendation to the Arlo team, considering the number of issues your customers have experienced lately, is to give this new "smart feature" for free to all customer for at least a three month period.
Doing this will give Arlo a chance to iron out a lot of bugs and will also avoid your customers to get even more frustrated with the Arlo product, which still cost a considerable amount to purchase initially.
Hit the "Kudos" button below if you are an Arlo customer and agrees with my above statement!
- Related Labels:
-
Before You Buy
-
Online and Mobile Apps
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just read that it may take up to 24 hours for the new feature to be available so I guess I just have to wait.
However, I still think that Arlo should provide this new feature for free to all customers as I stated above!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Delete the app and re-install. I had to do that
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had to pay $9.99 for the “Premium” subscription, which should include the Arlo Smart features. But it doesn’t...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So feckless of Arlo promising new features for a fee, while the advertised and promised basic ones still don’t work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Arlo Smart is currently available only in the US. An announcement will be made when it becomes available in other countries.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yep, 100% agree!!
Its available to upgrade via the Apps and online through your Arlo account.
I got scammed by this, now awaiting my refund in full!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello all.
I am really angry with Netgear.
I recently purchased the Arlo Pro 2, system. (three cameras and a base station). I did a fairly good research beforehand, and even though these are expensive, I decided to buy them.
These are not smart cameras. Where is the inteligence in this system? These are wireless webcams at the most. Other systems in the market (Netatmo, Nest) have smart features.
Up to a few weeks ago, I was OK with the fact that these are dumb cameras, since I was with the impression that the smart feature will be available soon enough. Today I found out that this feature has become available only in the US.
WTF Netgear???
I mean what's the reasoning behind this? What about the rest of world that has purchased these cameras?
Is the feature coming to Europe sometime soon? When?
I am deeply disappointed for this.
The main reason I wanted this feature is to be able to avoid getting constant notifications about my pets running around in the yard.
If I don't have this feature, I have three expensive webcams attached to my walls.
Any comments from the community?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Agrees100% with you. the system is unusable with all false alarms. So right now I only have 9 webcams and very expensive ones. So please Netgear can you please give us a hint when it will be released, 2 month or a half year? please something, so we know what to expect!
Please @JamesC!
RBK53| Orbi Router + 3 Satellites
Arlo Pro 2| 5 cameras
Arlo Ultra| 3 base stations and 6 cameras
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried the free month. I saw absolutely no reason to bother continuing with it. It just labeled my videos if it though there was a person. That's it. A total waste of money.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So you still got the bunch of "false alarms", but some of them was labeled person?
RBK53| Orbi Router + 3 Satellites
Arlo Pro 2| 5 cameras
Arlo Ultra| 3 base stations and 6 cameras
-
Activity Zones
34 -
animal
1 -
Apple HomeKit
1 -
Arlo Mobile App
61 -
Arlo Q Series
1 -
Arlo Secure
34 -
Arlo Smart
423 -
Arlo Web and Mobile Apps
3 -
Before You Buy
57 -
detection
1 -
e911
14 -
Features
51 -
Firmware Release Notes
2 -
Google Assistant
1 -
IFTTT
1 -
Installation
32 -
notifications
1 -
Object Recognition
54 -
Online and Mobile Apps
17 -
Service and Storage
31 -
Servicio y Almacenamiento
1 -
Smart Subscription
268 -
SmartThings
7 -
Troubleshooting
299
- « Previous
- Next »