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No library button in the app, no recordings

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Teshtar
Aspirant
Aspirant

I have an arlo secure subscription for 12.99/month but I do not have a library button in my app nor do I see any video recording.

any help is greatly appreciated

3 REPLIES 3
StephenB
Guru Guru
Guru

@Teshtar wrote:

I do not have a library button in my app


Do you see Dashboard and Feed instead?

 

If you do, are there recordings in Feed?

Teshtar
Aspirant
Aspirant

hi Steve,

 

yes I do see a dashboard and also feed. I see recordings in feed only when its triggered by motion, an animal or person and it records a clip. However my question is if I want to just look at the recordings of the past 24 hours I cannot see that. 

 

Thank you for helping.

 

Best,

-Teshtar

JamesC
Community Manager
Community Manager

Teshtar,

 

Feed is the new, updated version of library. If you're seeing recordings and clips in Feeds, this is working as expected.

 

JamesC