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I have less access after updating

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  • ‎2024-03-25 03:13 PM
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Me2024
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‎2024-03-25 03:13 PM

I updated my app and now i get less access for me and my family. I want my old access back. I feel like this is a bait and switch. The reason I purchased Arlo was because I didn’t need a plan. 

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StephenB
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‎2024-03-26 03:51 AM
@Me2024 wrote:

The reason I purchased Arlo was because I didn’t need a plan. 

What cameras did you purchase?

 

@Me2024 wrote:

I updated my app and now i get less access for me and my family. 

Can you explain more clearly what you lost and need to get back?  I don't know what you mean by "less access".  Is it a particular feature?

 

If you are sharing the cameras via "friend" accounts - all the accounts either need to show "Library" as an option, or they all need to show "Feed" and "Dashboard".

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