Arlo|Smart Home Security|Wireless HD Security Cameras
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How do I cancel my Arlo subscription?

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BigPoppa
Star
Star

They updated my app, and now I only have the option to  "MANAGE ACCOUNT" and can't find anywhere to cancel.

Two increases in price in one year  (this one being a 60% increase) is not reasonable.  

I want out.

An no, I won't sell the cameras.  I don't want to sucker someone else into your monthly price scheme.

5 REPLIES 5
BigPoppa
Star
Star

Also, when you updated my app to Arlo Secure, I lost the ability to control my 3 Arlo outdoor flood lights.

That was pretty crappy.

Come on, your old app controlled them, but you couldn't figure out how to put it into the "new and improved" app.

BigPoppa
Star
Star

Found out how to cancel on reddit.

RickNW
Aspirant
Aspirant

Do you have a link or instructions?

BigPoppa
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Star
BrookeN
Arlo Moderator
Arlo Moderator

Here is the instructions on how to cancel the subscription:

https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan