Arlo|Smart Home Security|Wireless HD Security Cameras
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Knotflying2dy
Follower
Follower

Hi, when I renewed my subscription to Arlo recently it oddly switched administrators to my wife. How do I switch it back to me? 

Thanks in advance. 

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BrookeN
Arlo Moderator
Arlo Moderator

You a reach out to support and they should be able to help you with that. You get that by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.