Arming or disarming - When I arm or disarm cameras in mode it says getting information

[JPA1]

When I arm or disarm cameras in mode it says getting information will not say armed or disarmed worked fine for 7 years now all of a sudden this 

[ShayneS]

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

[JPA1]

Unpluged cameras , reset router& base deleted app it is only cameras that are plugged in

[ShayneS]

Does this occur over the web portal as well? 

[JPA1]

Yes

[ShayneS]

Have you tried removing and re-adding the camera?

[JPA1]

Did not try removing camera don't know what reading the camera means

[StephenB]

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@JPA1 wrote:

don't know what reading the camera means

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I think he meant "re-adding".