Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Q VMC3430 not connecting

Reply
Discussion stats
  • 1 Reply
  • ‎2021-11-24 01:35 PM
  • 365 Views
  • 0 Likes
  • 2 In Conversation
DDiamond
Aspirant
Aspirant
‎2021-11-24 01:35 PM

My Arlo Q that I have had for many years will not connect to wifi, it just dropped.  It has done this several times and has always been the "problem" camera of all my Arlo's but this time it will not connect at all.  I moved it closer to the modem and still no connection.  Any suggestions?

0 Likes
Reply
Message 1 of 2
365
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-11-25 06:37 AM

It might be worth trying both WiFi bands to see if that makes a difference. Otherwise, if a hardware reset doesn't help, it's probably gone.

0 Likes
Reply
Message 2 of 2
354
Discussion stats
  • 1 Reply
  • ‎2021-11-24 01:35 PM
  • 366 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.