Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Q Plus - SD Card Will Not Format Using The Camera Or Even Recognize A Formatted Card
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My new Q Plus will not format the new 128GB Series10 SD Cared even though page 25 of the manual states that that is an option. I do not have that option in my IOS app under the storage device section. I formatted the card in FAT32 and in the storage section of the app it says that the device requires formatting. The card is a good card. What am I missing? I have the latest firmware update.
Labels:
- Related Labels:
-
Troubleshooting
5 REPLIES 5
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Doggman,
Do you have another sd card we can try for testing purposes?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have exactly the same issue. Yes, I have tried with multiple sd cards. I have attached the screenshot
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I finally gave up with the 128GB SD cards and found that 32GB cards works in the camera. It certainly is a loss of functionality. There’s something screwy with the Q Plus and 128 cards.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey Doggman! I think I figured this out. Go to my account or my arlo on Alro.com using your PC instead of your phone. There is a page that shows your connected cameras (it looks pretty similar with what you see on the app) and find your arlo q and go to storage option. You can format your sd card there. I successfully formated my 128 GB with this way. Hope this helps!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks Killerwhale - I’ll get another 128G SD card and give it a go!
Related Labels