Arlo Q Plus - Local Storage no longer works? w/o subscription

[aa021812]

Hi Arlo Community!

I only realized recently (albeit late) that the Arlo Q plus has been discontinued, but does local storage with the Arlo Q Plus still work if you don't have a subscription?

I only see 7 days' worth of recordings for my account. I understand that's cloud storage for legacy support for users without a new subscription plan. But what happened to the ability to use my local storage on my Arlo Q plus? I doubt my MicroSD card failed. Does anyone have any experience with this?

Thanks,

A.S.

[StephenB · Accepted solution]

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@aa021812 wrote:

I only realized recently (albeit late) that the Arlo Q plus has been discontinued, but does local storage with the Arlo Q Plus still work if you don't have a subscription?

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You can still use the microSD card without a subscription.  You need to remove the card and connect it to a PC to view the recordings (which has always been the case with the Q plus).  They never showed up in the app or PC browser.

[aa021812]

Thank you!