NY

[1775USMC]

HELLO

I GOT AN EMAIL ABOUT MY EOL ON MY 9YR ARLO PRO. 2 QUESTIONS. 1. WILL THE OLD HUB SUPPORT NEW CAMS OR DO I NEED NEW EVERYTHING? 

2. WILL MY SOLAR CHARGERS WORK ON NEW CAMS?

[StephenB]

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@1775USMC wrote:

1. WILL THE OLD HUB SUPPORT NEW CAMS OR DO I NEED NEW EVERYTHING? 

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Not if it is a VMB3000 (there is a label on the base).  Compatibility is here:

• https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

Note that the Pro 3 Floodlight, the Pro 4, Pro 5s, and Essential cameras can (optionally) connect to your home wifi directly, and do not need a base.

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@1775USMC wrote:

2. WILL MY SOLAR CHARGERS WORK ON NEW CAMS?

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The Pro 3/Pro 4/Pro 5s/Ultra/Go 2 cameras use one solar panel model (VMB5600), the Essential uses a different one (VMA3600).  Your current VMA4600 won't work with any of the new cameras.

[1775USMC]

Sorry one last.

The 50% off redeem code is good Only through ARLO direct or can it be used at Best Buy or wherever your products are sold..?

[StephenB]

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@1775USMC wrote:

Sorry one last.

The 50% off redeem code is good Only through ARLO direct or can it be used at Best Buy or wherever your products are sold..?

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No idea - I don't work for Arlo.

Perhaps @JamesC or @ShayneS can chime in on that one.

[JamesC]

1775USMC,

This offer is valid for purchases made only at arlo.com.

JamesC