Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Time zone issue with iOS App

Reply
Discussion stats
  • 1 Reply
  • ‎2019-05-08 08:53 PM
  • 486 Views
  • 0 Likes
  • 2 In Conversation
CauldNZ
Follower
Follower
‎2019-05-08 08:53 PM
My Arlo is in Japan. I am in Seattle. I get alerts for movement but when I go to the iOS app I cannot see the video in my library because it is ‘tomorrow’ in Japan. Android app works ok I think.
Labels:
0 Likes
Reply
Message 1 of 2
486
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-05-10 10:50 AM

Hi @CauldNZ

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

0 Likes
Reply
Message 2 of 2
460
Discussion stats
  • 1 Reply
  • ‎2019-05-08 08:53 PM
  • 487 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.