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Order stuck as 'pending' for 10 days - pls help

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  • ‎2023-04-01 01:52 AM
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hwarnock
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‎2023-04-01 01:52 AM

Hi Guys,

 

If someone from Arlo can help that would be great.

 

I purchased and paid for new Pro 5 cameras and the order is stuck as 'pending' . I'm located in Australia

 

Credit card was charged when i ordered, and i have contacted support who said it would be escalated to level 2 and they would contact me within 24 to 48 hours, but of course i have had no contact.

 

Please help solve this, and apologies if i have posted in the wrong section

 

Thanks

 

Hayden

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