Arlo|Smart Home Security|Wireless HD Security Cameras
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JanetteMcKenzie
Guide
Guide

In the last 2 weeks, my computer no longer shows the battery or wifi icons on my 2 cameras.  These used to be visible on the Devices tab.  Now there is just a blank.  Anyone else experiencing this?  Thanks.

6 REPLIES 6
jguerdat
Guru Guru
Guru

I've had issues like this recently myself but they seem to have resolved by themselves. You can try flushing the browser cache as well as using a different browser but I found nothing that helped until it self-resolved.

JanetteMcKenzie
Guide
Guide

Still waiting for it to self resolve!  i.e. still got the problem.

dcfox1
Master
Master

It shows up fine while using Edge browser. Have you tried a different browser?

JanetteMcKenzie
Guide
Guide

We have Google Chrome on the computer.  Not worth changing the browser for just one application, but thanks for the info, I'll investigate.

ksss11
Luminary
Luminary

I don't have any icons missing, but mine all went to a very small scale. The mouse symbol is bigger than the feed symbols now.

JessicaP
Arlo Employee Retired

Hi ksss11,

 

Do you have a screenshot that shows the icons are small? Make sure your page is not zoomed out.