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Monthly Charges for NOTHING

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heatherdroberts
Aspirant
Aspirant

I do not have any active devices, I have no active plans, and I stopped using the service a year ago. I terminated everything I could find, and yet I'm still being charged a monthly charge, but customer service is only availale to custoemrs. How do I get a refund, and cancel, this lingering monthly charge???? Please someone call me.

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.