Arlo|Smart Home Security|Wireless HD Security Cameras
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Grant Access

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dfaris
Guide
Guide

I have been using Arlo for over a decade. I have 3 people I granted access to.  Recently when I tried to grant access to one of my friends, there were no fires listed. Although my firends can still see camera. It is like I an=m no longer in charge.

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ShayneS
Arlo Moderator
Arlo Moderator

Do you have a screenshot of this issue by chance?

dfaris
Guide
Guide

Problem solved. I added my Friends as friends again. They accepted by logging into their existing account. everything was ok again. I am guessing that it had something to do with the two type of login Homne Secure and Home Safe or whatever,

 

ShayneS
Arlo Moderator
Arlo Moderator

Thanks for the update.