Can’t Update because of the Chime

[The_Unknown]

Hi,

I need to add a new camera to my Arlo app but It says I need to update my app. When trying to do this it says my chime is not supported with the new update so I can’t update the app. 

Is there a known fix for this or do we just have to wait? I can see from other posts that this has been going on since last year. 

Thanks

[BrookeN]

Can you send me a screenshot of the error? Both the Chimes work with the new user interface. 

[Njjamie]

I have the same error. The system has chime and pro 4. Need to add another camera and thought I could just add the pro 5s. Is there a work around?

[BrookeN]

Can I get a screenshot of the error you are seeing?