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Hi,
I need to add a new camera to my Arlo app but It says I need to update my app. When trying to do this it says my chime is not supported with the new update so I can’t update the app.
Is there a known fix for this or do we just have to wait? I can see from other posts that this has been going on since last year.
Thanks
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Can you send me a screenshot of the error? Both the Chimes work with the new user interface.
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I have the same error. The system has chime and pro 4. Need to add another camera and thought I could just add the pro 5s. Is there a work around?
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Can I get a screenshot of the error you are seeing?
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Hi,
I get the same warning when I want to install a new doorbell camera.
Chime 2 - Not Currently Supported. See screenshot.
I'm using the android app, version 4.4.5_28674
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We appreciate you providing that information. Can I get what type of device you are trying to add when getting that error message?
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I'm getting this same error message...that my Chime 2 will not be supported if I upgrade to the system that supports a Pro 5s 2k.
Please advise.
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I installed video doorbell 2nd gen.
I continued with the update. Chime 2 still works.
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