Remove password request

[anagmaia1977]

Hello!

I want to be able to access the app on my phone without having to enter the password every time. If there is an alert from the camera during the night I just want to be able to open the app and see what it is as quickly as possible. How do I do that? Does anybody know if it is possible?

[jguerdat]

You need to have 2FA (two-factor authentication) enabled for your phone to be trusted. Edit your profile settings in Settings under Login Settings, Two-Step Verification.

[anagmaia1977]

I have the 2 step verification configured... the phone I am using it is classified as Trusted Devices. 

[DannyBearAgain · Accepted solution]

Can you try re installing the app maybe.

[jguerdat]

Do you just background the app or do you actually log out each time? Backgrounding would be needed to prevent the need to re-login.

[anagmaia1977]

I did that and worked… sometimes is just like that, right? Thank you!

[anagmaia1977]

I was backgrounding but was requiring password all times. I have reinstalled as suggested and now it works 🙂 Thank you!