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Pro 4 only charges to 4%

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lapazwahoo
Aspirant
Aspirant

Have had issues with it charging.

Checked and cleaned the connections

Using the Arlo power plug. 

Took out the battery and checked it.

Charges only til 4%.  That is it.

 

 

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jguerdat
Guru Guru
Guru

While it could be faulty hardware (camera, battery or charger), try this FAQ that may help. It's for older cameras but may prove useful:

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

 

The key is to attempt charging multiple times to allow sufficient charge in the battery to let it then charge fully. It's a better practice to charge proactively rather than letting the battery die.

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