Arlo|Smart Home Security|Wireless HD Security Cameras
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Firmware Update not working

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Philo694
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Follower

Pro 4XL new camera. The Main console shows an exclamation mark and when I click it says Firmware update. I click on that and the camera blinks orange and blue for a few minutes but the message to update firmware and the exclamation mark remain. I have removed and reinstalled the camera and even did the reset option but still the same. Can anyone help with this?

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jguerdat
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Guru

Use Settings, Support to choose your camera and scroll down to Contacts to be able to talk to official support.

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jguerdat
Guru Guru
Guru

Use Settings, Support to choose your camera and scroll down to Contacts to be able to talk to official support.

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