Arlo|Smart Home Security|Wireless HD Security Cameras
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Can't onboard PRO 4 VMC4041P

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FS007
Follower
Follower

After watching a lot of videos and reading trouble shooting posts they will not connect to 2.4 network. Printed out Pro 4 manual as well

I called provider and they set up a separate name and password for the 2.4 internet and still can't connect.

 

Get QR scanned and then just watch over and over searching for camera.

 

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jguerdat
Guru Guru
Guru

Try using a computer browser set to my.arlo.com. Does your SSID and/or password for the WiFi have any special characters or spaces in them? You may also want to try the camera reset procedure:

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

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