Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Pro 4 Wireless added person can not see full library

Reply
Discussion stats
  • 1 Reply
  • ‎2022-02-22 05:49 PM
  • 273 Views
  • 0 Likes
  • 2 In Conversation
JE888
Follower
Follower
‎2022-02-22 05:49 PM
My husband is the main account. He gave me full admin access. He has a monthly subscription and we do not have a base. His library shows videos from all 3 cameras. Mine only shows videos from one of the cameras. How do I fix this?
I have already tried logging out and back in.
Labels:
0 Likes
Reply
Message 1 of 2
273
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-02-23 03:24 AM

It sounds like he neglected to share all the cameras.  

 

I suggest that he send you another invitation.

0 Likes
Reply
Message 2 of 2
256
Discussion stats
  • 1 Reply
  • ‎2022-02-22 05:49 PM
  • 274 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.