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I can not access videos in the hub storage! It says check your connection settings!

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Visar
Aspirant
Aspirant
Need help with Arlo Pro 3.
I can’t access videos in the hub storage. It says check your connection settings. I think connection is ok.
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Visar
Aspirant
Aspirant
I am using IOS, not Android
JamesC
Community Manager
Community Manager

Visar,

 

Have you set up local storage as instructed here: How do I set up local storage backups on a USB device using my Arlo base station?

 

If you're remote and attempting to view local storage, be sure you've followed these instructions: What is Direct Storage Access and how do I use it?

 

JamesC

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