Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras will not record nor alert me

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RLBP
Aspirant
Aspirant

Cameras shows they are off line but the hubs shows they are online. I've restarted, factory set my cameras, and unplugged the hubs to restart them and nothing works. My AT&T U-Verse shows I'm connect also. Thanks

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JamesC
Community Manager
Community Manager

RLBP,

 

Consider plugging in the cameras and test to see if they come back online. The symptoms you describe sound like dead batteries.

 

JamesC

RLBP
Aspirant
Aspirant

I checked and the batteries were 100% so I disconnected everything and removed each camera from system & the hub station. Re-installed everything and it still will not record in the library. I get alerts now but nothing else. Thanks

JessicaP
Arlo Employee Retired

Hi RLBP,

 

Read here to learn why you're not seeing recordings in your library: Why are there no recordings in the Arlo Library?

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