Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 always letting me down

Reply
Discussion stats
  • 1 Reply
  • 330 Views
  • 1 Like
  • 2 In Conversation
mjones75
Follower
Follower

All I did was charge it through the day whilst I was at work.
Suddenly it decides the camera is offline.
So I reset it. Nothing.
Remove and add it etc. Nothing.
Go through all the things that are suggested.
Even tried another network.
Nothing.
I'm about done with this camera deciding it no longer wants to function.
I've spent an hour after work simply trying to get it connected, set up, synced and all the rest and nothing is working.
I've had the camera for about 2 years and this has been an ongoing issue and I'm just about done with it all. 
And all this, simply because I charged the battery - and now having to deal with this mess. Always having to deal with something.
And to add insult to injury, not long got an email letting me know the subscription will almost double. And for what?
Can now get camera's without subs - why would I allow myself to go through this when there's plenty better now available.
I've had about enough time trying to simply get this thing to work and I simply have no more time nor patience any more.
In the trash this garbage is going.

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

Hi @mjones75 

 

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support through the Arlo Mobile App by navigating to Settings/System/Support.

Discussion stats
  • 1 Reply
  • 331 Views
  • 1 Like
  • 2 In Conversation