Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 6122 Views
  • 0 Likes
  • 2 In Conversation
rbell54
Aspirant
Aspirant

Anyone has been constantly having issue with the pro3 camera? I have had the camera for less than 11 months and it keep going offline. I thought they were weatherproof camera as well and they are not. Any ideal on how to get it back online. I’m thinking about but another wireless camera brand.

1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@rbell54 wrote:
 I thought they were weatherproof camera as well and they are not. 

Mine are outdoors, and I've had no issues.  What problems are you seeing?

 


@rbell54 wrote:
 it keep going offline.  Any ideal on how to get it back online. 

How far is it from the base?  What signal strength are you seeing?

 


@rbell54 wrote:
 I have had the camera for less than 11 months

The warranty is 1 year, so if you think the camera is defective (particularly if you've seen water damage), you should probably contact support using the link in the upper right of the forum page.  

View solution in original post

2 REPLIES 2
StephenB
Guru Guru
Guru

@rbell54 wrote:
 I thought they were weatherproof camera as well and they are not. 

Mine are outdoors, and I've had no issues.  What problems are you seeing?

 


@rbell54 wrote:
 it keep going offline.  Any ideal on how to get it back online. 

How far is it from the base?  What signal strength are you seeing?

 


@rbell54 wrote:
 I have had the camera for less than 11 months

The warranty is 1 year, so if you think the camera is defective (particularly if you've seen water damage), you should probably contact support using the link in the upper right of the forum page.  

rbell54
Aspirant
Aspirant
This is the third time I found water in my camera so that should not happening. Anyway I will let support know. Yep thanks
Discussion stats
  • 2 Replies
  • 6123 Views
  • 0 Likes
  • 2 In Conversation