Arlo|Smart Home Security|Wireless HD Security Cameras

14 days between 2FA refresh

Reply
Discussion stats
  • 2 Replies
  • 742 Views
  • 1 Like
  • 2 In Conversation
ScotCamera
Luminary
Luminary

Can't Arlo loosen up the amount of time between 2FA? Currently I see it for 14 days.

Can't it be pushed to at least 30 days?

 

2 REPLIES 2
JamesC
Community Manager
Community Manager

ScotCamera,

 

14 days between re-authentication is the current design and expected behavior. I will pass your feedback along to development team for consideration.

 

JamesC

ScotCamera
Luminary
Luminary

The problem I've noticed is that it requires a code with different time lengths. It's never been 14 days. Sometimes is 11 or even 7 days. Even worse, I sometimes don't receive the code via text message in the 2 minute time limit. 

If Arlo is going to force this upon us, at least do it right. I'm sick of paying 10 a month for services that are poorly implemented. 

Discussion stats
  • 2 Replies
  • 743 Views
  • 1 Like
  • 2 In Conversation