Arlo|Smart Home Security|Wireless HD Security Cameras
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Smart detection not working

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Cjpl
Aspirant
Aspirant

I have two Arlo Pro 3 Floodlight Cameras. I tried smart notification to send me notifications when people are detected.  I have been paying a monthly subscription for a while

now.  It has never worked as I thought it would. I have disabled everything except People Detection in the settings. But the system still triggers on birds, insects, bushes and more. 


Is there a fix for this or so I have to find another camera system?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Cjpl 

 

May I ask if you tried any other troubleshooting steps so I don't suggest anything twice?

 

Thanks 

Cjpl
Aspirant
Aspirant

I'm not sure what other steps I should try. I only marked “humans” in the smart detection selection but still get a lot of other detections. Is there an update on the software fixing this problem or so I have to find another solution giving me “correct” detections?

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried rebooting the camera by removing and re-inserting the battery?

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