Arlo|Smart Home Security|Wireless HD Security Cameras

Pro3 Floodlight will not sync

Reply
Discussion stats
  • 4 Replies
  • 1102 Views
  • 0 Likes
  • 3 In Conversation
MattSanson
Aspirant
Aspirant

Brand new camera, I have charged it up but cannot get it to flash blue in order to sync.  I've tried a different battery, tried factory reset- light flashes orange but still no blue flash.

 

Help!

4 REPLIES 4
jguerdat
Guru Guru
Guru

When you attempted the reset did you hold the button for >15 seconds until the LED flashes amber? WHen installing a battery do you get a blue LED flash indicating it now has power? 

MattSanson
Aspirant
Aspirant
Yes I get the amber flash but then no subsequent blue flash even after taking the battery out and replacing.

When installing the battery I get a couple of slow blue flashes but nothing else
jguerdat
Guru Guru
Guru

I'd swap at the store.

Jtl4pr
Guide
Guide

Try uninstalling and reinstalling the app and then go through the set up again. Mine is doing the same thing and I’ve done that and reset it a number of times. It keeps dropping the Wi-Fi and then I have to go through the whole set up again. I’m beginning to think it’s a piece of junk

Discussion stats
  • 4 Replies
  • 1103 Views
  • 0 Likes
  • 3 In Conversation