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Local storage library not accessible

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Mikeiskool
Aspirant
Aspirant

I had a free trial to the arlo subscription and since it expired I can’t see any recordings in my library even though I have local storage setup to record to a hard drive connected to my Basestation. The local recording worked before the free trial. The app also has a badge of 330 unread notifications which I cannot clear. 

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StephenB
Guru Guru
Guru

@Mikeiskool wrote:

 I can’t see any recordings in my library even though I have local storage setup to record to a hard drive connected to my Basestation. 


Try restarting the base, and see if that helps. 

 

Arlo pushed a firmware update last weekend for this issue - you can see the current firmware for your base here:

See if you have that version (after restarting the base, as that might install the new firmware).

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