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Floodlight keeps disconnecting from TP-Link Deco

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achenny
Tutor
Tutor

I have a problem with all three of my Floodlight 3's.

 

All are connected to a TP-Link Deco Mesh system which was working fine up until about 6 months ago. Now if I reboot the Floodlights, they will connect to WiFi for about a day (some times a few hours) and then disconnect. Often they'll randomly reconnect and then disconnect. Basically unusable.

 

I've tried factory resetting one of the Floodlights, and creating a separate, 2.4GHz only guest WiFi for the Floodlight to connect to, but it's still happening.

 

Anyone else has any experience with similar hardware?

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JamesC
Community Manager
Community Manager

achenny,

 

These are symptoms of a connectivity issue, likely due to range or interference. Try bringing one of the cameras close to your router and test to see if you still experience the same behavior in the different location.

 

JamesC

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