Floodlight 3 Pro Connection issues

[WillMcBill]

After recharge my FB1001 won't cannot be installed anymore. Device started to suffer dramatically increased battery drain. I recharged it to 100% and connected it back but it went offline. Couldn't get it back so decided to re-install it. Now app won't find it on install cycle. 2.4 GHz is in use, factory settings are reset by pressing sync etc... After reading a QR code and positive chime sound it's starts to find a device but blue led doesn't blink more than approx 10 secs during that process

[WillMcBill]

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[jguerdat]

Sounds like a faulty camera. Use Settings, Support (Center) to select your camera model. Scroll down to Contacts to talk to official support. This requires a subscription.

[WillMcBill]

Thanks 🙏 I tried with chat but as an European Arlo chat won't help me. And call center didn't answer either. I was on hold for an hour. 🥴