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CVR plan missing after removal of camera

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  • ‎2023-10-12 05:17 AM
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rmwill77
Tutor
Tutor
‎2023-10-12 05:17 AM
  • I subscribed to the CVR plan and it was working fine.  Fast forward a few days and my camera was going offline a lot so after troubleshooting it with Arlo support they had me remove camera and add it back via WiFi and not through the base station.  After I did that the CVR plan is no longer attached to the camera.  How do I get it back.  I paid the monthly fee already?  
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jguerdat
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Guru
‎2023-10-12 05:59 AM

If you check your subscription status is there a Manage Cameras selection? Screenshots of what you see there could help.

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