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Battery level indicator in app does not update

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Robinsonn1
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Follower

Battery

I have a brand new Arlo Pro 3 Flood light that I am setting up and I have noticed that the battery level that shows in the app is only accurate when the battery is not actually charging.

 

I put it on to charge (via direct USB cable, not magnetic) at 94% about half an hour ago and the app has not shown an update to this in that time. As soon as I unplugged the USB cable, the battery level indicator percentage jumped to 99%.

 

This happened a few times yesterday, too, while I was charging it.

 

Once the battery is fully charged, I will be setting it up outside with a solar charger. If the battery level indicator doesn’t change in-app, I won’t have any way to tell if the solar panel is doing a good enough job.

 

Any hints?

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JamesC
Community Manager
Community Manager

Robinsonn1,

 

If you log out of the app and log back in, does this update the status?

 

JamesC

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