Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Secure app delays

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cicigen2
Aspirant
Aspirant

I received a notification for a person in backyard. I clicked to check. It took 30 seconds to reach the camera because:

-It wanted me to log back in

-I showed a notification if I want to subscribe.

 

Does Arlo realize that it's a secure app? And that there is a delay to begin with so to add more delay isn't acceptable!!

 

Also the cameras are so sensitive to where a combination of wind and rain would trugger it!

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jguerdat
Guru Guru
Guru

The re-login can be frustrating when it happens if you're just trying to see what's up. It's a security thing but I suppose it could be handled differently.

 

The subscribe notification may be due to activity zones being defined but the cameras aren't AC-powered and/or you don't have a subscription for them. Deleting the zones may be useful.

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