Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera is not working

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RB8752
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Aspirant

My camera is not working and battery is fully charged and it is online? What could be wrong?

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RB8752
Aspirant
Aspirant

It’s all fixed. I had to delete the device and put back on it again. 

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StephenB
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Guru

@RB8752 wrote:

My camera is not working and battery is fully charged and it is online? What could be wrong?


More details please.

  1. Can you livestream the camera?
  2. Or is the issue that you aren't seeing recordings any more?
  3. Or something else???
kenbrooks1
Aspirant
Aspirant

would be really nice if we could get a live person to speak too.

jguerdat
Guru Guru
Guru

As posted all over the place here, you need a subscription to contact support. Go to Settings, Support (Center) to choose your camera model. Scroll down to Contacts to talk to  official support.

RB8752
Aspirant
Aspirant

It’s all fixed. I had to delete the device and put back on it again. 

Discussion stats
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