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Arlo v4.11.2 (7240; 1/17/2024) app stopped notifying in of my 2 old iPhones 6+ with iOS v12.5.7.

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ant
Mentor
Mentor

Is anyone else seeing this with old iDevices with iOS v12.5.7? I even rechecked my settings, uninstalled, redownloading, and reinstalling the app. Newer iPhones, with iOS v17.3 and the updated Arlo app, were OK.

 

Thank you for reading and hopefully answering

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ant
Mentor
Mentor

Today with more free time, I found out it will only do notifications on
ONE iPhone only if using the same e-mail address account. It didn't
matter the iOS version and iPhone models (13, 12 mini, & 6+). I didn't
mind to be kicked out and relogin if more than one sessions were logged
in. It seems like Arlo only allows ONE iPhone at a time for push
notifications. 😞

 

Why the change? Thank you for reading and hopefully answering. 🙂

ant
Mentor
Mentor

I managed to get two (not three though) iPhones to work at the same time with the same Arlo e-mail account after rebooting all iPhones.

ant
Mentor
Mentor

Bah, the issue came back again. 😞

DannyBearAgain
Master
Master

What arlo app UI version are you using? Feed or library?

 

 The library version seems to be working for my devices. iPhone 5s, iPad Air.

ant
Mentor
Mentor

Old library since I still use legacy Arlo camera systems (original and Pro 2). I am not migrating to the new UI until Arlo forces me/us since it can't be reverted. I noticed sometimes push notifications don't always show up. It's quite annoying.

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