Arlo Pro 2 Fails to Connect. Worked fine for a few years. Gives motion alerts but no recording/live.

[Ninjaneered]

I have three Arlo Pros and two Arlo Pro 2s with the Arlo Pro Base Station.  Been working well for a few years, but 3 days ago both Arlo Pro 2s fail to connect when I try to use my phone (Android) or computer (Windows).  The rest of the Arlo Pros still work normally.  The Pro 2s still give me motion alerts, but no recording and I can't connect live.  One of the Pro 2s has a motion alert stuck on (orange man walking).

[jguerdat]

I would start by rebooting the base and then remove and resync the cameras.

[TomMac]

first thing to try is a power button reboot of the base ( off- on )

give it about 3-4 mins after to reboot and resync cameras

test