Arlo|Smart Home Security|Wireless HD Security Cameras
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7 day free cloud recordings stopped.

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lpw777
Aspirant
Aspirant

My 7 day free recording stopped about one week ago.

i can manually record a video or picture and i also ran the motion test and received a yellow flashing light.

So cameras picking up motion, but do not record automatically on movement

It appears Arlo is now trying to sell me a subscription per month?  I have always had seven day free?

5 REPLIES 5
dcfox1
Master
Master

Try rebooting the base or cameras (remove and reinsert the battery) to start with. On the Pro2 you should still have the 7 day. On the newer cams you need a subscription after the trial. 

lpw777
Aspirant
Aspirant

Thanks, I will try that

Jammyroo
Aspirant
Aspirant
Any update? My system seems to be doing the same thing.
lpw777
Aspirant
Aspirant

I brought several cameras back to base station and removed battery, reinserted and then re synched 

This seemed to solve the problem

I think it all started when I realized my router was unplugged 

Jammyroo
Aspirant
Aspirant
Thanks, I will try this. We are 150 kms away from where the cameras are, so it's hard to troubleshoot. Lol
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  • 5 Replies
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  • 3 In Conversation