Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

1 of 5 cameras is not recording to library

Reply
Discussion stats
  • 2 Replies
  • 780 Views
  • 0 Likes
  • 3 In Conversation
PrescottW
Aspirant
Aspirant

1 of my 5 cameras is not recording in the library. Any idea why?

2 REPLIES 2
jguerdat
Guru Guru
Guru

First check your active mode and ensure that the problem camera has a rule and is properly configured. If good, reinsert the battery to reset the camera and also power cycle the base. If needed, remove and resync the camera.

StephenB
Guru Guru
Guru

@jguerdat wrote:

First check your active mode and ensure that the problem camera has a rule and is properly configured. If good, reinsert the battery to reset the camera and also power cycle the base. If needed, remove and resync the camera.


Also if this is intermittent, then try swapping the camera with one in another location, and see if the issue moves with the camera (or stays with the location).

Discussion stats
  • 2 Replies
  • 781 Views
  • 0 Likes
  • 3 In Conversation