Arlo|Smart Home Security|Wireless HD Security Cameras
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Wireless doorbell App

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PaulBuck
Aspirant
Aspirant

Why are calls not an available event on App but are on website?

4 REPLIES 4
ShayneS
Arlo Moderator
Arlo Moderator

Hi @PaulBuck 

 

Can you provide more detail regarding this inquiry?

 

Thank you 

PaulBuck
Aspirant
Aspirant

Hello I have checked again, on the web under events you can search for calls, this option is not available on the phone app? Yesterday I rang my own doorbell camera picked me up approaching, neither phone or website noted that I had called! Isnt that the whole point of having a camera doorbell?

ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the additional details, I was able to replicate this as well. I have notified the team and I will report back as soon as I have more info. 

ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.